Visit AirlineQuality.com or TripAdvisor.com to find online reviews of most commercial airlines, including the Skytrax annual top 10 world's best airlines and About Travel's top 10 airlines in North America. SeatGuru.com features user reviews of individual aircraft by airline.
AirlineQuality.com lists airline reviews in alphabetical order of the airline's name. Click a name to view user reviews with the latest review at the top. Reviews include information about the type of traveler, cabin and route, and separate ratings for seat comfort, cabin staff service, food and beverages, ground service and value for money. Click Latest Reviews at the top of the list to reorder the reviews by criteria such as seat comfort or staff service. Click Seat to read additional reviews about seating.
TripAdvisor.com offers traveler ratings for each airline and a summary of traveler feedback, but does not include individual user reviews.