You can obtain information on the InterContinental Hotels Group employee rates by speaking with the employee's manager or calling global support at 800-810-4499, as of 2015. You can find information on employee rate reservations and participating hotels by logging into the employee's IHG Rewards Club member account.
Employees must have a validated IHG Rewards Club membership in order to access employee rate reservations. To book reservations through the employee room benefit program, employees must log into an employee account. Employees who do not have a validated IHG Rewards Club number can obtain a number by logging into the website using a Merlin ID and validating the IHG Rewards Club number. Employees without either number must sign up for the IHG Rewards Club and present the membership number to a manager for validation before making employee room rate reservations. Employees must present identification when arriving at the hotel property to receive the discounted rate.
The friends and family discount program is exclusive of the employee room benefit program. To book a reservation using the friends and family discount program, travelers must book reservations online and complete a rate voucher identifying the full or part time IHG employee used for the discount.