Though ratings for Go Ahead Tours are high on most sites, complaints are listed online at BBB.org and MyThreeCents.com. The rating for Go Ahead Tours is four stars out of five at MyThreeCents.com and rated as A+ on BBB.org.Continue Reading
The most common complaint from BBB.org is problems with products and services. One complaint on the website is that Go Ahead Tours did not honor an advertised price. However, the company responded to the customer complaint and offered to refund the difference in price. Another common complaint listed on this site was a lack of communication from Go Ahead Tours to a tour leader.
Complaints on MyThreeCents.com range from hotels that are far away from a destination to hidden fees. One reviewer claims that Go Ahead Tours books hotels for travelers that are well off the beaten path. This same reviewer also claims that those who choose to book through Go Ahead Tours should realize these are budget tours and should not expect luxury accommodations. Another complaint about Go Ahead Tours on this site mentioned the hidden fees associated with travel. In one case, the reviewer claims that payment for an all-inclusive trip occurred, but right before traveling, Go Ahead Tours sent an invoice for charges, including a fuel surcharge, and that many of the tour attractions cost extra.Learn more about Geography