As of August 2015, flight reservations for United Airlines can be booked online through the company's website at United.com or by telephone at 1-800-864-8331 in the United States and Canada. Hearing disabled guests can call 1-800-323-0170 to make reservations using hearing impaired services. Reservations also can be made in person at airport ticketing counters.
Guests who book air travel tickets over the phone or at the airport may be charged a fee. Ticketing service charges may be more if the guest books the ticket outside of the United States. There is no ticketing fee for booking air travel through the United Airlines website. United Mileage Plus members also can book air travel through the Mileage Plus service center.
To book air travel, guests need the full legal name of the traveler, air travel dates, departure and arrival locations, and the traveler's age. Additional traveler information needed includes the traveler's birthday and address. If the guest will be traveling with a pet or oversized baggage, that information can be given at the time of booking the reservation. Guests can choose any meal preferences and seats prior to completing ticket purchase. Regardless of booking method, ticket purchases are charged to the guest's method of payment at the time of purchase.