Flights are booked through American Express Travel by visiting Travel.AmericanExpress.com. In addition to booking flights, cardholders may use Membership Rewards points to secure hotels, car rentals and cruises.
Cardholders must first sign in to their American Express account at AmexTravel.com. After selecting the Flights tab at the top of the screen, travelers should enter the name of the city or the 3-letter airport code in the search box, along with the departure and return dates. After clicking the Search Flights button, the next page displays the available flights and fares; users may then click Select to the right of the desired option.
After reviewing the trip cost and flight information, it is necessary to complete traveler information in the section titled Who is Flying? The Save & Continue button must then be selected. If applicable, travelers should select a seating option, and then enter payment information and click the Save & Continue button. After reviewing the reservation on the Book Your Flight page, travelers must check the box acknowledging they have read and agree to the policies, then click Book Flight to complete the booking.
An e-mail confirmation of the reservation arrives within 24 hours of booking, which may also be verified under My Trips. Customer support is available by calling the company's toll-free number.