How do you find an airline's contact information?


Quick Answer

To find an airline's contact information, go to the individual airline's official company website and click on the Contact link to view a list of contact information. Examples of ways to contact airline companies include via phone number, email address, mailing address, social media and online chat. Some airlines, such as Southwest Airlines, post a list of most frequently asked questions that customers can search before contacting the company for assistance.

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Full Answer

Use the steps below to find contact information for an airline such as Southwest Airlines.

  1. Visit the website
  2. Visit the official website for the airline of interest.

  3. Choose the Contact link
  4. Click on the Contact Us or similar link to view a list of contact methods. Airlines typically place this link on the home page.

  5. Choose the contact method
  6. Choose the desired method to contact the airline. For example, as of 2015 Southwest Airlines can be reached by mail at P.O. Box 36647-1CR Dallas, Texas 75235. Those who wish to send an email can click on the Send Us a Message link. Customers who wish to contact the airline by phone can call 1-800-I-FLY-SWA, notes Southwest.com.

Airlines may have different phone numbers for individual departments such as reservations, baggage, customer service or frequent flyer program members. Customers should choose the topic that best represents their request to contact the right team for assistance, notes United.com.

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