Peapod is a grocery delivery company using an online ordering system. It supplies everything from fresh produce to meat, packaged foods and home supplies. The company offers deliveries in the Philadelphia-to-Boston urban corridor, the Chicagoland area and the Greater Washington area.
Peapod charges a delivery fee for its service, which is generally calculated based on the number of groceries being delivered. Peapod lowers delivery fees during less busy delivery periods. Deliveries usually arrive during a two to four hour time window. Peapod offers various sales and accepts manufacturer coupons; however, buying online from Peapod generally becomes more expensive than shopping around for the best prices at local stores, according to service reviewers.
Ordering on Peapod is similar to other online stores. Peapod lists products under various categories and also provides a search feature. Additionally, Peapod offers a list feature to users to easily keep track of common purchases and an express shop option. Peapod also offers order pickup in some cities. Customers often plan orders up to two weeks in advance. However, if prices change during that time, Peapod charges the price upon time of delivery rather than time of order.
Peapod started operating as a small delivery service in Illinois during 1989. As of 2015, the company is one of the United State's largest Internet grocery providers.