Among the complaints about Organo Gold is that it charges customers for products that were never purchased. There are also people who have complained about not getting or experiencing difficulties getting refunds, according to Cbsnews.com. Customers have also complained that it is difficult to contact the company.
According to Better Business Bureau, 39 complaints have been issued against Organo Gold. One particular complaint states that Organo Gold is more of a pyramid scheme and not a multi-level marketing company.
Some complaints suggest that the company makes claims that are not realistic in regards to the income a member can make from selling its products. The complaints are not in agreement with the company's multi-level marketing structure, which claims that a member can make thousands of dollars from an initial investment of $149. The company has, however, distanced itself from all complaints.