JM Bullion is accredited with the Better Business Bureau and maintains an A+ rating. It has an average customer rating of 4.8 over 52,515 reviews on Shopper Approved as of 2015, and is a legitimate business.
JM Bullion is an online store specializing in gold, silver, copper and platinum. The site sells only physical metals and does not handle futures or other paper investments. Its inventory includes bars, coins, bullets and rounds. Pre-1933 gold coins and silver alloy coins are available, and some of its gold, silver and platinum products are IRA eligible.
JM Bullion's website uses secure encryption with signed certificates, and credit card transactions are processed through secure sources such as Authorize.net. PayPal is also available; using PayPal extends buyer protection to customers in case of a problem with an order. All orders are sent with tracking and insurance.
Ripoff Report and Scambook both host small numbers of complaint reports regarding JM Bullion. There are seven reports on Ripoff Report and two reports on Scambook as of 2015, and JM Bullion has posted rebuttals to several complaints on Ripoff Report. All complaints lodged through the Better Business Bureau are addressed; this is how JM Bullion retains its A+ rating there.