According to the Fiscal Times, the top U.S. supermarkets consist mainly of regional businesses, as opposed to national chains. As of 2015, the East Coast's Wegmans was the top supermarket reported by Consumer Reports in its annual ranking of such businesses; Wegmans scored 88 out of a possible 100 on the chart. Wegmans was followed by Publix, based in the South; the Midwest's Fareway; and Market Basket, based in the Northeast.Continue Reading
Among national supermarkets, Trader Joe's appears on several best-of lists from 2015; according to Business Insider, it scored highest in cashier courtesy. Those supermarkets that did not make the grade were most often criticized for a lack of available checkout lanes, cluttered or congested aisles, lack of product choice, poor selection of locally grown or made items, indifferent staff, or a confusing layout.
Wegmans topped the Consumer Reports listing for the second year in a row. According to USA Today, Wegmans achieved its high standing through first meeting the needs of their employees, with the employees then meeting the needs of the customers.
Although Wal-Mart reported the most sales of any supermarket in 2015, Consumer Reports ranked it at the bottom of its list, with a score of 67 out of 100.Learn more about Grocery