ALDI supplies contact information on its website. While the site lists the chain's physical address and customer service email address, no phone numbers are listed for local stores.
Each ALDI store usually employ only between three and five workers, and the company does not employ store staff to answer customer service calls. Employees are focused only on helping customers in store, allowing ALDI to spend less on overheads to help keep product pricing low for customers. The ALDI website has a store locator where customers can view store hours and locations, and there is also a listing for the ALDI corporate contact information.