The main benefits of ordering groceries online are that customers can buy groceries anytime from anywhere while avoiding traffic and long lines at the grocery store. They can also set up recurring orders for staples and favorite items and save money by avoiding in-store impulse purchases.
As of 2015, more than 10 percent of Americans do their grocery shopping online. There are two main types of online grocery services. The first is a drop-ship website with which a customer places an order and the items ship through a third-party shipping service such as FedEx or UPS. The other involves ordering from the physical grocery stores the customer already shops at, as some stores arrange orders and provide delivery or pickup services.