Current Medicaid members and applicants in Florida can contact the Customer Call Center toll free at (866) 762-2237. Those who are hearing impaired can dial (800) 955-8771 to receive TTY assistance.
In the United States, phone numbers that begin with 800, 888, 877, 866, 855 or 844 are toll-free numbers, according to the Federal Communications Commission.
Current phone wait times are constantly updated at the Florida Department of Children and Families site. In addition to making a phone call, Medicaid applicants and members can complete an application, apply for additional benefits and report a change in income or living situation online.