Interested users can contact Troy the Locator using a contact form that is provided on TroyTheLocator.com. The contact form requires the user to input his contact information, including his name, phone number and email address, as well as to fill out a Contact Request box with his request. All communications sent using this form are reviewed, though not all receive a response. Requests sent to Troy The Locator can receive a response through either email or by telephone.
TroyTheLocator.com is designed to provide its service to users located anywhere around the globe. Most responses sent by the organization are generally in email format. The Contact Form is designed for requests that do not involve locating a person. Users looking to locate a person are required to choose from four different options from the website's main menu.
Troy The Locator provides person-locating services that can be done through four different methods. Firstly, users can choose to employ a professional investigator to do the locating task for them. Alternatively, users can also choose to meet with a TV producer to speak about their requests and potentially be reunited on television. Troy The Locator also operates the Locator Club that helps and guides users in their personal searches. TroyTheLocator.com offers the Troy Alert system that can be downloaded from either the Apple App Store or the Google Play Store.