Students should contact their school campus or visit the school website to request a portal ID. Many educational institutions provide student portal IDs during their enrollment or matriculation process. The procedure for requesting or issuing a new ID varies according to the school and the education administration software used.
Colleges and universities may purchase school administration software or choose to have it written specifically for the institution. Capterra, an online business software database, lists more than 30 school administration software products that can be customized to serve higher education institutions, while also providing a student portal, as of April 2015.
Depending on the software, the student portal may offer users access to a variety of resources, such as the school bookstore, housing information, the school events calendar and cafeteria information. Students may also be able to access personal information, such as tuition balances, class schedules, grades and test scores. Students should safeguard their student portal ID and log-in information to protect their confidential financial and educational information.
School administration software usually includes a special interface for staff, faculty and administrators. The administrative portal may be used to track costs, academic enrollment and achievement statistics. Administrators utilize the data to inform budgeting, staffing and other management decisions. When a school employs an application for both student and administrative use, it has been shown to improve communication and workflow.