The Smart Serve online training program provides mandatory training for Canadians in order to serve or handle alcoholic beverages for a business. The online program is available only for individuals, instead of groups, seeking certification in the hospitality industry, as of 2015.
Those seeking certification have 30 days to complete the online training, which consists of four modules. Test takers complete quizzes throughout each module to prepare for a cumulative test. There are two chances to pass the test with 80 percent of the questions correct. All service members in Ontario, Canada, take the Smart Serve training program. Those who complete the online program register for an account to confirm identity.