The six steps of problem solving involve problem definition, problem analysis, developing possible solutions, selecting a solution, implementing the solution and evaluating the outcome. Problem solving models are used to address issues that occur each day within the environment. Problems may be issue based or technical. Therefore, it is imperative to use a structured, systematic approach to find solutions to a problem.
This model helps to address the specific problem and provide the best possible solution. A six step problem solving model is flexible and can be adapted to address different types of problems. This model also provides different tools to use at each step. It is designed to be followed a step at a time, but other steps do not require much attention as others. Diagnosing a problem using this model provides the best way to identify the source of the problem, analyze the problem and select the best solution. Following each step carefully allows for the generation of objective and fact driven solutions. A six step problem solving model allows problem solvers to dig deep into a problem, to get input from others, enhance creativity and monitor the best solutions. The time spend on each step is dependent on the particular problem. Skipping any step may not help to solve the problem.