Some schools that offer dispatcher training courses include Rio Hondo College in Whittier, California; Eastern Florida State College in Cocoa, Florida; and Arapahoe Community College in Littleton, Colorado. Dispatcher training courses may be part of an entry-level training program or stand alone as intensive full-time courses. They teach students the basics of professional communication and the responsibilities of being a dispatcher.
As of 2015, Rio Hondo College offers a 120-hour public safety dispatcher course that students attend full-time, five days a week. It leads to a certificate and is suitable for those interested in becoming dispatchers as well as current dispatchers. Part-time options are also available certain times of the year, notes Rio Hondo College's website.
Eastern Florida State College offers a single course public safety telecommunication program that leads to a certificate and prepares individuals to get certified to work as dispatchers in Florida. Some of the topics addressed are ethics, operating procedures, emergency handling, leadership, terminology, safety and telecommunication equipment usage.
Arapahoe Community College's emergency dispatch courses are part of a certificate program that lasts less than six months and has online study opportunities. Students take courses in emergency dispatching, criminal justice, stress management, crime and trauma victims, and law enforcement, and they are prepared for national certification after graduation. Students also complete labs at the school's simulated communication center.