Q:

What is the return policy for Bottom Line Books?

A:

Quick Answer

Bottom Line Books accepts returns of opened or unopened books. Customers should mail books to be returned to 1 Returns Way, Des Moines, IA 50982.

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Full Answer

Bottom Line provides a return shipping label on the company website that can be printed. No postage is necessary.

Customers who have concerns about the package they received should contact Bottom Line Books customer service at 800-678-5835 or find instructions on the packing slip. A packing slip is included with every shipment.

Bottom Line sells books written by the company’s experts on lifestyle, health and wellness, money and business, and relationships and marriage. Books are available in hard cover, soft cover and downloadable e-books. Bottom Line also sells other self-care and home and garden items.

Some individuals claim that they have received books from Bottom Line Books that they did not order. A person who receives something that he did not order has the right to keep the merchandise and is not obligated to pay. Should this occur, Consumer Affairs suggests sending a letter to the company stating the intention to keep the book as a free gift. The letter should be sent by certified mail, and the sender should keep a copy of the letter.

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