In an Alternative Dispute Resolution course, students learn the skills necessary to facilitate the dispute resolution process. Although the specific content of each course varies by the course provider, most courses include reconciliation, arbitration and anger management training.
The Center for Legal Studies requires candidates for its certificate in Alternative Dispute Resolution to study the history of dispute resolution along with the role of the mediator and varying approaches to mediation. Most Alternative Dispute Resolution programs require participants to study different types of conflicts including business conflicts and divorce settlement.
Some programs, such as the University of Southern California's Gould School of Law, require Alternative Dispute Resolution students to study ethics relating to the dispute resolution process. They also often teach niche areas of study that relate to Alternative Dispute Resolution such as international dispute resolution or legal writing and drafting. Programs such as USC's Alternative Dispute Program teach students both arbitration and mediation.
A student in an Alternative Dispute Resolution program may also learn through practical experiences like internships or job shadows. In its Alternative Dispute Resolution program, the University of Georgia teaches students how to apply basic Alternative Dispute Resolution techniques to help disputing parties achieve positive results.