Examples of interpersonal skills, or efficient methods of communicating with others include verbal communication, non-verbal communication, listening abilities, problem solving skills, decision making skills, methods of assertiveness and skills with negotiation. Additional examples of interpersonal skills include sensitivity to cultural differences and flexibility when faced with change during communication.
Verbal communication is the most common interpersonal skill and encompasses the content of the message, such as the words used. Nonverbal communication includes how a person communicates these words through body language, such as eye contact, facial expressions, mannerisms and tone of voice.
Listening is often one of the most difficult interpersonal skills to master because the act of listening involves much more than just hearing what another person has to say. Listening, instead, refers to actively understanding what someone is communicating and thinking critically about the message. Problem solving and negotiation skills require individuals to work together cordially with others to meet an outcome or resolve an issue.
When working with others, it is crucial to utilize additional interpersonal skills, such as active listening, positive nonverbal communication and helpful verbal communication. Being able to make sound and educated decisions requires interpersonal skills, as well as expressing beliefs and opinions freely and assertively.