Good communication skills consist of verbal and non-verbal modes of transferring information to another person as well as active listening skills to absorb what others are communicating. One primary example of good communication skills involves not only hearing what another person has to say but also listening actively with verbal and nonverbal affirmations, such as head nods, agreements verbally and direct eye contact.Continue Reading
Non-verbal communication, such as facing your body toward another while he is communicating and displaying a relaxed stance encourages others to communicate more freely. Good communicators avoid crossing arms or diverting their eye contact while conversing with people. Maintaining a friendly tone is also a good communication skill. Even when disagreements occur, people with good communication skills cordially and concisely discuss the issue with others and when necessary, politely agree to disagree. Keeping an open mind and resisting the urge to give in to quick judgments are clear signs of effective communicators.
When a person is willing to actively listen to others without allowing bias or personal feelings taint the discussion, he is able to comprehend more clearly the message. Good communication skills also involve displaying confidence and passion in what an individual wants to communicate, as well as empathy for others when listening.Learn more about Public Speaking
Sending poorly written emails, using improper language skills and presenting unnecessary information for a particular situation are examples of poor communication skills. Additionally, failing to separate an issue or behavior from the person involved is an example of poor communication.Full Answer >
An introductory speech typically begins with an ice-breaker that connects to the main message, offers background information, gives examples and finishes by answering the most likely question the audience has. An introductory speech offers a great opportunity for the speaker to share an experience or lesson he has learned. It also gives the audience a chance to get to know the speaker in a formal situation.Full Answer >
An example of passive listening is when someone is talking to another, but the other person is only hearing the words as background noise and not particularly involving himself in the listening process. Unlike active listening, which may include focusing on the speaker's words in order to understand them, passive listening is essentially just hearing.Full Answer >
The four modes of speech delivery are memorization, manuscript, impromptu and extemporaneous. Each term refers to the method used by the speaker in delivering a speech.Full Answer >