The Spanish phrase "oficinas de inmigracion" translates to "immigration offices" in English. U.S. Citizenship and Immigration Services has field offices located across the United States.
Field offices handle non-asylum related applications; however, agents can handle most requests through the USCIS website or by telephone. To receive in-person services at a field offices, the applicant must make an appointment. People who do not appear for their appointment may have their application or petition denied. This affects eligibility for benefits and can delay the case. In an emergency, applicants can contact Customer Service to reschedule an appointment; however, USCIS cannot guarantee that they will grant the request or that rescheduling will not significantly affect the case. The field office may request evidence to demonstrate why the applicant needs to reschedule the appointment.