Consumers can find complaint letter templates at the official USA and Georgia websites. A complaint letter describes a problem a consumers has experienced with a product or service, then asks for a specific remedy.
In addition to the complaint letter text, these communications often include photocopies of receipts, bank statements and other supporting documentation to bolster the author's case. Complaint letters can still be sent through the postal mail, but it is becoming increasingly common to send them via email instead.
When sending a complaint letter through the postal service, consumers should request proof of delivery. This can be used to later prove that the recipient actually read the letter.