Write security incident reports in the first person, organizing information chronologically and answering the questions who, what, where, why and how, says Chris Miksen of Demand Media. Be precise and thorough, including only the facts. Take notes, and write the report as soon as possible following the incident.
When answering the five basic questions, include one's own role in the event, providing clearly written, factually correct information regarding all parties. Avoid subjective references such as "old lady." Instead include the party's age and accurate descriptors, such as "female who is 5 feet 7 inches tall with gray hair," explains Miksen.
Use bullets or numbered lists to structure information if no report template is provided, suggests Security Guard Training Headquarters. Keep it simple but professional, avoiding jargon and using proper grammar and punctuation.
Begin the report with basic information: date, time, location, and a summary description of the incident, including names and contact information of involved parties and responders. The venue's security policies and procedures provide guidelines for reporting, such as beginning a report at the time of the writer's arrival at the scene and how to submit completed reports. Review the report for mistakes prior to submission, says per Security Guard Training IHQ.