To write a receptionist job description, include a summary of the duties required by the job, highlight the functions an applicant must be able to perform to complete the job effectively, and mention the areas in which the applicant should be competent. Describe the working environment and the required schedule, as well as any physical demands the position requires. Include the desired education and experience levels, as well as any clearances the prospective employee must obtain before working.
Receptionists perform various duties, including answering telephones and directing calls to the appropriate person or voice mail. Callers inquiring about the company must be given the correct information, such as the company's location, mission, fax number or website address. As the face of the company, receptionists are responsible for greeting visitors. They are also tasked with maintaining a back stock of office supplies, scheduling mail pickups and distributing incoming mail. Clerical functions like faxing, filing, photocopying and collating are also required.
Receptionists generally have a physically sedentary job, but they must be prepared to stand and bend, as well as lift boxes of varying weights. Most positions are full-time and during daylight hours. Employers may require an advanced degree or a high school diploma combined with prior office experience. Applicants should be flexible, proficient communicators, able to work as part of a team, committed to customer service, and able to use or learn the office's preferred technology.