A collection letter should be written in a clear and nonthreatening manner to help keep the communication civil and the customer responsive. The longer a debt remains due, the lower the chances are of receiving payment.Continue Reading
Even though this is a collection letter, it should still be friendly. A positive tone is more likely to keep the customer cooperative instead of putting the debtor on the defensive. Greet the debtor cordially with "Dear," and follow it by his name.
In this case, the reason for the letter is that the person owes money, so clearly state it as soon as possible. Delaying or obscuring the purpose only increases the likelihood of a misunderstanding. State exactly how much is owed and when it is expected.
The next part of the letter should give more information about the debt, such as the date of purchase or a summary of the services received. If a self-addressed stamped envelope is included, then mention it here.
Some customers forget to pay, some don't want to pay and some have trouble paying the full balance at once. Instances of the latter are easily resolved by offering a few payment options or by telling the customer to call to address payment concerns.
Thanking the customer for the payment clearly lets him know what is expected in response to the letter. It is also another gesture of good that helps keep the customer cooperative.
LVNV Funding LLC is a debt collection company that purchases debt from credit grantors (like banks) and other credit owners, and then tries to recover the debt. LVNV Funding is part of Resurgent Capital Services LP, a debt collection and management group.Full Answer >
If a person suspects that a debt collector does not represent a legitimate collection company, he can take the following action recommended by the U.S. Consumer Financial Protection Bureau. It is wise to document the dates each step is taken.Full Answer >
Progressive Financial Services, Inc. is a debt collection agency specializing in collecting delinquent consumer accounts. The company mediates settlements between consumers and businesses; therefore, credit scores do not play a role since Progressive does not offer traditional consumer financing.Full Answer >
Individuals can deal with Harris debt collection efforts, or any debt collector, by keeping a log of any conversations the debtor has with the collection agency or asking the collection agency to not contact the debtor by phone, according to Nolo. If a debtor sends a written request to a collection agency asking it to stop contacting the debtor by phone, by law the debt collection agency must comply.Full Answer >