Q:

Does Wimex Beauty Supply offer a full refund on unopened product?

A:

Quick Answer

As of 2015, Wimex Beauty provides a full refund of the products' cost if the products are unopened and returned within 30 days; however, the freight charge varies and is deducted from the refund, notes the Wimex Beauty website. The company's satisfaction guarantee covers both unopened and opened products.

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Full Answer

While a repacking and handling fee doesn't apply to returns for unopened packages, people who return opened boxes may pay a fee if the products aren't returned due to being defective or damaged, states the Wimex Beauty website. Those who need to return damaged shipments may receive replacements, credits or be offered repair services.

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