The only reliable source for Zenni Optical coupons is its official website. Zenni Optical recommends that customers not use coupon codes found on third-party sites, as these coupons may be expired, inaccurate or fraudulent. Only coupons from the official site are guaranteed to work.
Zenni Optical is an online retailer of glasses and sunglasses; it sells both prescription and non-prescription glasses. The company keeps prices low by shipping glasses directly from the factory to the customer, not maintaining a retail space and not engaging in paid advertising. The company relies on word-of-mouth advertising from customers instead of purchasing ads.
Its stated mission is to provide high-quality but affordable glasses to all customers. Maintaining high standards of customer service and making the ordering process simple are also part of its mission statement. Zenni Optical offers guides to frame fit, lenses, sunglasses and prescriptions to help customers order the right pair of glasses. Ordering prescription glasses requires a valid prescription from an eye doctor; Zenni Optical does not perform eye exams.
In addition to its online order system, Zenni Optical maintains a toll-free customer service line and a fax line. Telephone customer service hours are limited and may vary, though customer service is also available through email and online chat.