Customers can make payments to Vonage on the company's website by signing in to their online accounts and clicking the Pay Now button under Account Status. Vonage accepts early payments of up to $400 and any past due balances online.
Alternatively, customers can call the automated payment hotline to make payment, including past due balances; this service is available in English only. As of 2015, the telephone number for this service is 800-528-7690. In addition, customers can pay their Vonage bills by cash at any MoneyGram location in the United States. They need to call the automated payment hotline and enter the amount they want to pay before visiting a MoneyGram location.