Solavei customers in the United States may contact customer service by telephone at 866-765-2834. Customers in Puerto Rico can call 855-217-9330. Call 800-490-7904 and select option five for questions about international long distance service.
Telephone assistance is available Monday through Friday from 6 a.m to 9 p.m, PST, Saturday from 7 a.m to 7 p.m, and Sunday from 8 a.m to 5 p.m. Member support is unavailable on major holidays.
Help with common questions is available anytime at Solavei.com. Click the Contact Us link at the bottom of the home page. Enter a question or keywords into the Search Support box or search for an answer by clicking on a topic link.
Alternatively, enter a question or keywords into the Ask A Question box on the Contact Us page and click Ask.