As of 2015, the best way to contact the Green Dot call center is through the customer service number, which is 866-795-7597, according to GreenDot.com. The number is provided by the Green Dot website, as shown under the company's Contact Us section. The section also provides other means of contact if needed, including options for email and regular mail.
Green Dot customers can use the customer service number to call and handle any issues with their accounts. The customers may call and file a transaction dispute and check balances and pending balances. They may also report stolen cards and get information on how the account works, according to GreenDot.com.
If a customer cannot call for any reason, the website provides two more options for contacting customer service. Customers may email customer service for various issues. The website has three different links to help ensure the customers' questions get to the correct department. This helps the process go much faster than if customer service had to sort the emails into departments after receiving them.
There is also the option for customers to mail in requests and questions, though this method is much slower, so situations requiring immediate attention are better off handled through phone or email if possible. Customers can write to the general address for customer relations at P.O. Box 1187 Monrovia, CA 91017, or they can write to the corporate headquarters at 3465 E. Foothill Blvd. Pasadena, CA 91107.