Ford offers several ways for customers with questions or car issues to contact the company. An initial option is the website's self-help section, which answers common questions that arise in connection with Ford vehicles. The website also provides roadside assistance numbers, general phone numbers, mail, email and live chat.
Customers experiencing technical or mechanical problems with their cars are best off contacting a local Ford dealer/repair shop. Ford's website has a page where visitors can search for dealers near them by searching for their ZIP code, state, or dealer name. Visitors can narrow search results by repair type, conveniences and specialties.