Q:

What are some ways to contact Apple for technical support?

A:

Quick Answer

Ways to contact Apple for technical support include initiating a chat session via the Support page on Apple.com or leaving a phone number and having the Apple support staff call after a couple of minutes. Other options include scheduling a call appointment and calling the support staff after leaving personal contact information via the website to reduce the amount of time spent on the phone.

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Full Answer

Access the list of Apple support phone numbers by navigating to Apple.com, clicking on Support, clicking on the Contact Support link and selecting the See All Worldwide Telephone Support Numbers option. Alternatively, contact an expert suited for particular problems by clicking on the Get Started button in the Contact Apple Support section and then clicking on the button corresponding to your Apple device. Select one of the categories, specify the type of problem you’re having, and skip downloading diagnostics tools if you don’t want to use them. Select the desired contact option, sign in with your Apple ID, type the serial number of your Apple device in the appropriate field, and provide your contact information.

Alternate ways of solving technical issues with Apple devices include accessing the user guides for specific Apple devices directly from the Support page or browsing the support communities by clicking on the Join the Conversation link and selecting the appropriate community.

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