Anthem Blue Cross provides contact information, including telephone numbers, mailing addresses and e-mail forms, on its website under Contact Us. The company provides separate mailing addresses for written correspondence from subscribers, submission of premium payments and claims issues.
Anthem Blue Cross provides telephone numbers for individuals contacting the company about existing plans, prospective subscriptions and technical difficulties. These include separate lines for vision, dental and pharmacy issues as well as for Medicare customers.
Subscribers can also use the contact numbers on the back of their member identification cards to ask questions about their specific coverage. Moreover, customers can access dedicated e-mail forms on Anthem.com based on their status as prospective customers or subscribers with or without ID cards.