Q:

What is the best way to stop constant robocalls from companies such as Cardmember Services?

A:

Quick Answer

One of the best ways to stop constant robocalls from companies such as Cardmember Services is to sign up for the National Do Not Call Registry. Consumers are able to do this online at no charge, and there is also the ability to register both cellphone and landline phone numbers.

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Full Answer

Consumers who register with the National Do Not Call Registry typically do not receive robocalls or telemarketing calls once their number has been registered for 31 days. However, there are some companies that violate the registry and continue to call numbers that have been registered. In this case, consumers have the ability to file a complaint with the Federal Trade Commission. This results in the violators receiving fines.

Another option for consumers looking to stop robocalls is to use a service or application that blocks robocalls. Consumers who have certain phones are able to block a number from calling once it is determined that it is from a robocaller.

If a consumer answers a robocall, simply ask to be taken off the company's list. This is beneficial if the consumer has previously consented to receiving marketing calls from companies that she may have a relationship with. If the company continues to call, a complaint can then be filed with the Federal Trade Commission.

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