Visitors can access medical providers in the Anthem network by going to the Find A Doctor page on the company website and choosing a state and a network plan. If they are members, they can use the identification numbers on their member ID cards. Alternatively, visitors can search the directory without selecting a plan, according to Anthem.
Each selection made in the search criteria produces a defined set of choices for the next selection, as seen on the Anthem website. For instance, selecting Doctor/Medical Professional brings up a list of specialties to choose from, while selecting Vision Professional prompts the searcher to choose between a routine eye visit or a medical eye health visit. Other filters are the location, whether the provider is accepting new patients, the name of the provider, and the distance.
The results page lists the providers and all the criteria used by the searcher. It also provides links to reviews of the providers and check boxes for searchers to see side-by-side comparisons of the providers. On the left side of the results page are more filters to refine the search. If they are interested, searchers may choose to see a provider's gender, the awards he has received or other criteria, reports Anthem.