Does Wal-Mart Have a Return Policy?


Quick Answer

Wal-Mart's return policy, with some exceptions, gives customers 90 days from the time they received goods bought on Walmart.com to return them, either to a store or via postal mail. Customers who bought items in a store are eligible for refunds or exchanges within 90 days with a receipt.

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Full Answer

For customers who do not have receipts, Wal-Mart gives cash refunds if the cost of the item was less than $25, as of April 2015. Customers returning more than $25 worth of merchandise can get a gift card for the return amount or make a product exchange. The policy is different for electronics and some other item categories; for example, computers must be returned within 15 days.

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