Q:

Does Wal-Mart have a layaway policy for customers?

A:

Quick Answer

Wal-Mart launched a seasonal layaway program in 2013. Since that time, the national chain of stores has offered extended purchasing program to shoppers each year from mid-September to mid-December.

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Full Answer

Wal-Mart does not require a fee to open a layaway account but does require a down payment on the purchase. Items placed in layaway must be paid in full and retrieved from the Walmart store where the customer initiated the transaction. Orders that do not adhere to this stipulation are cancelled and the items are returned to the store's inventory for sale. The layaway program is in-store only, with some excluded items, such as post-paid cell phones. In the past, layaway has not been available on Black Friday.

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