The average annual salary of a customer service representative was $33,370 per year as of May 2013, according to the U.S. Bureau of Labor Statistics. This salary equates to an hourly wage of $16.04.
Ten percent of customer service reps earned at or below $19,640 per year, or $9.44 per hour, as of May 2013 BLS data. The top 10 percent earned at or above $50,570 per year, or $24.31 per hour. Among the largest employment sectors, insurance carrier reps had the highest average pay at $36,800, or $17.69. Massachusetts was the top-paying state at $39,620 per year, or $19.05 per hour.