The Virtual Service Center from New York Life serves as a secure login for customers to view various products purchased from the insurance company, according to NewYorkLife.com. Customers may create a user name and password if they own a policy and have complete information on record, as of 2015.
The Virtual Service Center provides access to life insurance policies, term life insurance, long-term care insurance, investment annuities and pensions, notes NewYorkLife.com. Some of these products simply allow customers to view account summaries, while other products allow customers to buy, sell and change information within the Virtual Service Center. Users may also update login and password information through the Virtual Service Center on the left side of the page.