How does Verizon maintain the privacy of its customers?


Quick Answer

As of February 2015, Verizon keeps identifying information about its customers private and does not share it with outside companies. It also allows customers to limit or opt out of sharing certain types of information. Verizon has security methods in place to protect customer information from unauthorized access.

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Full Answer

Verizon's full privacy policy and a summary can both be found on its website. If a change to the policy is made that is materially different from the policy a user agreed to, Verizon notifies the user and gives him an opt out option. The company collects certain information from its customers and website visitors. Depending on the information, it may be used to maintain records, repair products or determine promotions that may interest the user. The information can be used for business and marketing purposes, but it is anonymized first so there is not any identifying information.

Verizon may share certain information within its family of companies, but customers can opt out of sharing this. Customers can also opt out of Verizon's marketing campaigns, including telemarketing, email advertisements, postal mailing or text message advertisements. Certain advertisers on Verizon's website and other websites use browser cookies to collect information on a user's website visit, then show that user targeted advertisements. Users can choose to opt out of these advertisements. They can also change the cookie settings on their browsers.

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