As of 2015, users can redeem Petco Pals Reward Dollars online by making a purchase using secure checkout while logged into their Petco.com account. After logging into the account, customers select the option to apply their Reward Dollars to their purchase before checking out. While the Petco Pals Rewards Dollars can be redeemed for most online purchases, they cannot be applied to shipping costs.
Individuals enrolled in the Petco Pals Rewards program receive 5 Rewards Dollars for every $100 they spend at any Petco store or at Petco.com. Every 5 Rewards Dollars the person receives entitles them to $5 off of a purchase.To accrue Rewards Dollars, the member must provide their Pals Rewards number at the point of checkout if shopping in person. If shopping online, it is necessary for the individual to sign into their Petco.com account prior to checkout to receive credit for their online purchases.
After the member spends $100, their Rewards Dollars are issued to them via email within five business days of their qualifying purchase. The Rewards Dollars must be used within 45 days of the date of their issue as they expire after this time. Although the Pals Rewards Program is continuous, the total amount spent is reset to zero if a user's account is inactive for more than 180 days.