After purchasing a NetSpend reload pack, log in to your online account at NetSpend.com. Enter the reload number located on the reload pack. As of 2016, you can also call NetSpend's customer service department to complete the reload over the phone. After completing the reload the funds are instantly available on the NetSpend card.Continue Reading
Reload packs are available at select retail locations, notes NetSpend. Any individual may purchase a reload pack, but to complete the reload, a person must have a NetSpend card number. If an individual loses his reload pack and still has his store receipt, he can contact customer service. The customer service department can then trace his reload pack purchase. The price of a NetSpend reload pack varies depending on the retailer.
To get a NetSpend card, complete an online order form on NetSpend's website. After submitting the online application, the applicant receives a personalized NetSpend card in the mail, according to the company's website. The application process does not require a credit check or any upfront fees. To activate a new card account, a cardholder must provide his name, street address, date of birth and other identifying information. After placing an order, an applicant should receive his card within seven to 10 business days.Learn more about Personal Banking