Department 56 is owned privately by ENESCO, and is therefore not required to disclose detailed information by the Securities Exchange Commission. It is given broad rights to shield information. On the other hand, Department 56 has an extensive customer service operation that provides contact information on its website, including by telephone numbers, an email address and a postal mailing address.Continue Reading
Department 56 began manufacturing Christmas sets, snow bunnies, and other decorative holiday pieces in 1976. The items are sold as collectibles, and the company publishes a price guide that was originally called Greenbook. The company website is the definitive source for product and retailer information.
The Greenbook brand name was changed to Department 56 Village D-Tails, although the publication has retained the same format. This guidebook for Department 56 items is published annually, with recent years of Village D-Tails available for sale on Amazon.com. The Amazon.com marketplace offers original Greenbook guides with publication dates of 2006 and earlier.
Sales histories of Department 56 Christmas sets are viewable on ThePriceGeek.com. The service lists recently closed auctions from Ebay.com and gives a recent history of price trends for any item. Department 56 set components are almost always sold for less than $100, and most items are priced under $50.Learn more about Customer Service