Q:

How do you use CenterPoint Energy's online bill paying option?

A:

Quick Answer

You can use CenterPoint Energy's online bill paying option by creating an online account at the company's website. From there, you can schedule your payments, track your usage amount, view your bill or set payment reminders.

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Full Answer

You also have the option of visiting the company's website and making a payment as a guest if you don't want to create a user account. CenterPoint Energy's website also allows users to perform a number of different duties using the online portal. You can request a payment extension, set up payment arrangements, request a credit reference letter and view gas appointment status. You can also report a payment and request a reconnect for nonpayment.

For customers who are new to the area, the CenterPoint Energy's online portal has the option of filling out an online form in order to request gas service. CenterPoint Electric also has an online portal that allows customers of its electric utility services to perform a number of different account-related functions, including keeping track of their electricity usage, learning about smart meters, reporting a street light outage and learning how to save energy. Customers can also report an electricity theft, find an electricity provider and request a meter disconnect.

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