United Way's 211 is a free and confidential service that help callers with issues such as disaster assistance, hunger, health issues and care for veterans. This 24-hour service is available throughout the country, states the 211 website.
The 211 service helps individuals who have a history of mental illness and substance abuse reenter into society in a safe environment, according to the 211 website. It also provides information about health care services for infants and new parents. It can explain the Supplemental Nutrition Assistance Program (SNAP) and WIC. The 211 service also explains human trafficking and offers help from anyone who believes they are being held against their will.