Some positive Yelp reviews of Sunrun solar installation systems say that staff is professional and polite and that prices are lower than average. Negative reviews complain of persistent sales staff, scheduling errors and damages occurred during installation
As of 2016, Yelp reviews for Sunrun are mixed, with an average satisfaction rating of three out of five stars. A satisfied customer says that the installation process went smoothly and that the sun panels work perfectly, producing more energy than expected. A negative review on ConsumerAffairs.com mentions that there was a technical issue with the panels that the company did not solve quickly. In addition, the reviewer says that customer service was not helpful in that situation.