What Are the Typical Responsibilities of a Case Manager?


Quick Answer

The typical responsibilities of a case manager include admitting new patients, completing intake interviews, creating treatment programs and confirming the clients' attendance. In short, a case manager formulates, develops, monitors and evaluates patient treatment plans, according to Monster.

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Full Answer

Case managers are health care professionals who work closely with clients throughout their time in medical treatment, advocating for patient wellness and quality of care while also implementing cost-saving actions for the treatment facility. They strive to help clients identify life goals, resources and desires, as the Case Management Society of America explains. When admitting new patients, case managers examine their application details and provide patient orientation. Case managers also coordinate and plan services, review therapeutic schedules and address any special needs such as psycho-social programs, explains Monster.

Other auxiliary responsibilities of a case manager are reviewing patient progress and recording events in case notes. By participating in weekly interdisciplinary meetings, case managers explain therapeutic impacts and challenges to the family and the rest of the therapeutic team. Once patient treatment is complete, case managers prepare discharge schedules, analyze past treatment data and suggest changes to improve future treatment cases. Crucially, case managers also provide training resources to staff, according to Monster.

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