What Are Some Typical Receptionist Duties?


Quick Answer

Typical receptionist duties include greeting visitors, distributing mail and performing various administrative duties. A good receptionist is a strong administrator, has good communication skills and is able to interact with all kinds of people.

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What Are Some Typical Receptionist Duties?
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Full Answer

The main role of a receptionist is to greet visitors to a business. She may explain the services and products available and answer basic questions about the business. The receptionist is also tasked with answering and screening incoming calls. She takes messages and relays them, and she routes calls to the intended recipient.

The receptionist is responsible for handling all incoming and outgoing mail. She sorts the mail by identifying the high-priority mail and discarding junk mail. Depending on company procedure, the mail may be placed in mail slots or hand-delivered to the recipients. The receptionist also ensures that outgoing mail is weighed, that the appropriate postage is applied and that it is picked up. She also signs for overnight or priority packages.

Lastly, many receptionists perform clerical tasks. These include creating presentations, preparing financial spreadsheets and drafting correspondence. Other tasks include making photocopies, filing documents and ordering office supplies. A receptionist may also make arrangements for business travel and organize senior staff members' calendars. Some receptionists handle basic bookkeeping.

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